The Digital Wellness Plan

The smarter way to manage smart home technology.

How is Digital Wellness achieved? Cinegration uses the SMART method: Simplify Manage Analyze Report Test. Keep your investment performing at its optimum level by allowing us to manage it for you. With the Digital Wellness Plan, Cinegration will log into your system every month to analyze how your smart home is operating and perform system updates. We even send you a monthly report with details on internet strength, updated software, areas of concern, and more.

Why do I need to keep my system updated?

Just like your smartphone or laptop, modern technology is designed to be updated regularly in order to function at its best and for its intended purpose. Manufacturers consistently release software updates providing new features, improving functionality, and fixing issues. You have invested in cutting edge technology - of course you want the latest and greatest versions of the software that makes it work!

Benefits of the Digital Wellness Plan

Protect Your Investment

Cinegration will regularly update the software in your smart home to keep the system running efficiently and effectively.

Access Remote Support

Receive free remote technical support to troubleshoot system issues and resolve concerns that are able to be addressed remotely.

Stay Secure

Cinegration will ensure your system’s network security adheres to the latest standards and will report threats or vulnerabilities.

Manage Family

Managing parental controls and network devices has never been easier. Using role-based control, you will have the ability to block or unblock network access to specific devices or to the whole house wifi.

Customize your home

Smart homes are tailored to the homeowners’ preferences and lifestyle, which can change over time. Customers can request adjustments to your smart home’s configuration to meet your current needs.

Be informed

After analyzing and updating your system each month, we will send you an email providing an overview of how your smart home is operating, updates performed, and any alerts you need to know about.

Digital Wellness Report Example

Below is an example of a report you will receive detailing what has been updated, equipment functionality, and any issues detected.

Items in Report

  • Internet Connectivity (UniFi Network)

    • System Updates including Security updates

    • Internet Speed Test

    • Internet Bandwidth Usage

    • Network Outages

    • New network devices (clients) found on the network

    • PoE switch load test

    • Memory/CPU and storage test

  • Surveillance Systems Update (UniFi Protect App)

    • NVR Functionality Test

    • Camera Image Test

    • Video Storage Capacity

  • Smart Home (Control4)

    • OS system update

    • Monthly System Backup

    • Drivers updated

    • Battery test

    • Connected IP device test (Security, camera, or network systems only)

    • 4Sight license test

    • Lighting test

    • HVAC test

    • Security integration test

    • Lock Integration Test

    • Shade Integration Test

Pricing

$1199 annually
per home, per year

ALL NETWORKING HARDWARE MUST BE PROVIDED BY CINEGRATION.
ADDITIONAL EQUIPMENT MAY BE REQUIRED FOR REMOTE MONITORING OF DEVICES ON THE NETWORK.